Epwin Window Systems’ Connect platform reaches user milestone
Less than two years after it was first launched, Epwin Window Systems’ ground-breaking integrated digital platform, Connect, has reached the 1,000 user milestone. Gerald Allen, Head of Marketing at Epwin Window Systems, said: “We’re delighted to have reached this milestone! Connect was designed to make it easy for fabricators and installers to access the vast range of business support available to them by making it all available from a single access point. We’re delighted to see so many customers getting value from Connect and using it to drive sales and grow profit.”
The bespoke digital platform has sections across various business areas. These include technical documentation and downloads on all Epwin Window Systems products as well as the U-Comply N Customer Portal, which allows users to calculate the thermal efficiency ratings of their products. In addition, there is a comprehensive section to support commercial fabricators, including information on becoming an Approved Commercial Partner to unlock further opportunities. Registered users also have access to a wide range of marketing assets including image and video libraries, bespoke creative services, brochure downloads and professional presentations. To further support customers’ businesses, promotional websites, quotation and visualisation software are accessible. And, affiliate programs with exclusive discounts are also featured from Epwin Windows Systems’ approved industry partners.
Gerald said: “We know our customers really value having everything together in one place. We also know many people simply didn’t appreciate the depth and breadth of support on offer until Connect launched.”
Connect works across desktop, mobile and tablet so Epwin Window Systems customers can access all the information they need 24/7.
True to form for Epwin Window Systems, Connect has developed since its launch, with new information and functionality being regularly added. Further new features are due to be launched in the next few weeks, continuing to add to the platform’s value.
Epwin Window Systems is the UK’s leading systems company. With its mix of award-winning PVC-U and aluminium systems, customer support on the scale of Connect and complete commitment to continuous development and improvement, it’s a status that’s well-deserved.